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All our order are sent signed for with either DPD or Royal Mail. Due to the current Covid-19 situation we are unable to offer upgraded delivery options. All UK orders over £40 still qualify for free shipping and all orders under have been reduced to £3.99.
Purchased a black dressing gown 2 weeks ago - never received.
After messaging had a message to say address was incomplete- sent back full address but still didn’t receive goods. Opened dispute with PayPal and got refund
Thank you for taking your time to write a review. Sorry to hear you think it was very bad, i would totally agree that it was on your behalf. By not entering your street and property number Royal Mail were unable to deliver it. You were advised to place a fresh order at the time as your parcel would be returned to sender but you did not. Yes you were refunded via Paypal and the lovely lady on the phone had to check 3 times to see that it was infact your mistake and not ours.
This is really pretty. A very nice dressing gown.